Ergonomics is more important than most people realize. The lack of proper ergonomics can lead to painful repetitive stress injuries and loss of productivity. ITAC Systems family of ergonomically designed products actively reduces RSI and associated stress injuries through comfortable hand pads, natural hand positions, low firing force switches and intelligent ball ballistics that reduce movement distance. Give your hands a break.
A: Both the Professional Desktop and the Industrial Desktop contain 4 buttons. Both are available in scrolling models. The basic differences are in build materials. While the Professional model is made from ABS plastic, the Industrial model is made from glass filled Xenoy. The case and internal parts of the Industrial models are made from high-strength, high impact resistant materials to withstand greater handling loads than the professional models. In addition, the Industrial models can be fitted with a provided dust ring kit to reduce the introduction of debris into the unit.
A: Yes, most of our units can be customized in a number of ways. First, many of our devices have user assignable key mapping that requires no drivers or software. Next, many of our devices offer on-device speed controls. Lastly, some devices offer audible feedback. Some of our Panel Mounted units are also available with or without wiring pigtail harnesses for custom installations and applications.
A: Our devices are software and device driver free. They are Plug-N-Play. Our devices use the drivers provided by the host operating system.
A: Unless the unit is specific to SUN workstations, almost all units are compatible with all windows versions, MAC OS and Linux systems.
A: Your unit can accumulate dust and debris onto the moving encoder wheels, that in extreme cases, can impact the free movement of these encoders. The unit can usually be returned to full operation with three or four long and rapid sweeps of the track ball in the primary X and Y direction. If this does not eradicate the problem, contact ITAC Systems for warranty repair and your unit will be returned after receiving factory refurbishing.
A: Yes, on PS/2 models, each of the three primary buttons can be programmed to operate as single-click, double-click, or click-and-drag. These can be engaged by a simple "Key-Chording" procedure, as follows:
2. To toggle MIDDLE key between MIDDLE Mouse Key and Left Key Click-and-Drag: Press LEFT/RIGHT/MIDDLE/SPEED keys at the same time.
3. To toggle MIDDLE key between MIDDLE Mouse Key and Left Key Double-Click: Press LEFT/RIGHT/MIDDLE keys at the same time.
4. To toggle RIGHT key between RIGHT Click and RIGHT Clich-and-Drag: Press RIGHT/SPEED keys at the same time.
Note: Key cording requires a 1-second duration of stable key states to accept key-chord sequence.
A: Not at this time
A: Yes. To toggle between Left-handed and Right-handed (default) modes: Press LEFT/RIGHT/SPEED keys at the same time.
A: When power is removed from the Mouse-Trak, it reverts back to the factory default settings of Right-Hand mode, Left, Middle, and Right key are single-clicks.
A: The Serial Mouse-Trak models support Serial 3-byte and 5-byte modes. All data is transmitted at 1200 Baud, 8 data bits, 1 stop bit, no parity.
A: All Mouse-Trak products are covered by a full Two-Year warranty. After the first two years, ITAC Systems will happily handle repairs and refurbishing of units through our RMA procedures. Contact ITAC Systems Sales for instructions on how to return units for service.
A: We ship via UPS and FedEx. If shipping UPS, all shipping options are available. When shipping FedEx, all options except ground are available.
A: No, shipping the unit in it's original packaging is not necessary, but it does afford the unit additional protection during shipping.